Question 1

What payment methods do you accept?

Accepted Answer

We accept credit cards (Visa, Mastercard, American Express), PayPal, Klarna, Apple Pay, Google Pay and SEPA direct debit.

Question 2

Can I change my order after purchase?

Accepted Answer

As long as your order has not been shipped, you can contact us by email at info@b-kao-bosna.com to make changes.

Question 3

How long does delivery take?

Accepted Answer

Delivery time is 2-4 business days in Germany, 3-5 to Austria, 5-7 to other EU countries.

Question 4

How much is shipping?

Accepted Answer

Germany: €4.99 (free from €50), Austria: €5.99 (free from €75), EU: €6.99 (free from €75).

Question 5

How long do I have to return an item?

Accepted Answer

You have 30 days to return your order.

Question 6

How does the return process work?

Accepted Answer

Contact us by email at info@b-kao-bosna.com with your order number.

Question 7

What sizes do you offer?

Accepted Answer

We offer sizes from XS to 3XL.

Question 8

What material are the t-shirts made of?

Accepted Answer

Our t-shirts are made of 100% organic cotton (OEKO-TEX certified).

Frequently Asked Questions